Tel: 01983 811648
Frequently Asked Questions
1. What services does Isle Shine Limited provide? Isle Shine Limited offers a range of professional cleaning services tailored to meet both residential and commercial needs. Our services include regular domestic cleaning, deep cleaning, carpet cleaning for residential, and commercial properties and communal area cleaning for residential properties.
2. How can I schedule a cleaning service with Isle Shine Limited? Scheduling a cleaning service with Isle Shine Limited is easy! Simply contact us via phone or email to discuss your cleaning needs and preferred schedule. We'll work with you to arrange a convenient time for our team to visit your property.
3. Are your cleaning products safe for the environment and pets? Yes, at Isle Shine Limited, we prioritise the use of environmentally friendly cleaning products that are safe for both pets and people. We are committed to using eco-friendly practices to ensure a clean and healthy environment.
4. How experienced is your cleaning staff? Our cleaning staff at Isle Shine Limited are highly trained professionals with extensive experience in the cleaning industry. They undergo rigorous training and adhere to strict quality standards to deliver exceptional cleaning results every time.
5. What areas do you serve? Isle Shine Limited provides cleaning services across the Isle of Wight. Whether you're located in Cowes, East Cowes, Newport, Ryde, Sandown, Shanklin, Ventnor, Freshwater, Yarmouth, Bembridge, Seaview, Brading, Totland, Niton, Gurnard, a residential neighbourhood or manage a commercial property, we're here to meet your cleaning needs.
6. Can I customise the cleaning services to fit my specific requirements? Absolutely! We understand that every client has unique cleaning preferences and requirements. At Isle Shine Limited, we offer customisable cleaning plans to ensure that we meet your specific needs and exceed your expectations.
7. How do you ensure the security of my property during cleaning? The security and safety of your property are our top priorities. All our cleaning staff undergo background checks, and we have stringent protocols in place to safeguard your belongings during the cleaning process.
8. What sets Isle Shine Limited apart from other cleaning companies? Isle Shine Limited stands out for our commitment to quality, reliability, and customer satisfaction. We strive to deliver superior cleaning services with a personalised touch, ensuring that every client receives the best possible experience.
9. What should I do if I have a concern or need to reschedule my cleaning appointment? If you have any concerns or need to reschedule your cleaning appointment, please don't hesitate to contact our customer service team. We're here to assist you and ensure that your cleaning experience with Isle Shine Limited is smooth and satisfactory.
10. How can I get a quote for cleaning services? To receive a quote for cleaning services from Isle Shine Limited, simply reach out to us via phone or email. We'll be happy to provide you with a competitive quote based on your specific cleaning requirements.
11. How much does Isle Shine Limited charge for cleaning services? Our pricing depends on the type of cleaning service required, the size of the property, and the frequency of the service. To get an accurate quote, please contact us with details about your property and specific cleaning needs.
12. Do you offer free quotes? Yes, we offer free, no-obligation quotes. Simply reach out to us, and we'll provide you with a tailored estimate based on the services you're interested in.
13. Are there any additional charges I should be aware of? Our quotes are transparent and comprehensive, so there are no hidden fees. However, if any additional services or special requests are made, we will clearly communicate any extra costs beforehand.
14. What payment methods do you accept? We accept various payment methods, including bank transfers, credit cards, and debit cards. Details regarding payment terms will be included in your quote.
About Isle Shine Limited
At Isle Shine Limited, we provide exceptional cleaning services for both residential and commercial properties. With a commitment to quality and customer satisfaction, we offer a range of services including regular domestic cleaning, deep cleaning, carpet cleaning for domestic, hotels and B&Bs, and communal area cleaning for residential buildings.
Our team of trained professionals uses eco-friendly products to ensure a safe and spotless environment for our clients. Whether you need a one-time deep clean or regular cleaning maintenance, Isle Shine Limited delivers reliable, customizable solutions that meet your unique needs. Contact us today to receive a free, no-obligation quote!